Hospitals and Health Centers

Grupo MARHNOS administers and must guarantee 100% of the services of the Regional Hospital of Tlalnepantla and Ciudad de Victoria, which implies the maintenance of medical equipment, beds, facilities, IT equipment (printers, copiers, computers, Wi-Fi network, etc.) and more equipment that may exist within the Hospital. In addition to services, such as camillería (transfer of patients), dining room, signals, wardrobe, gardening, cleaning (of operating rooms, common areas, bathrooms), surveillance, etc. They have maintenance plans with the aim of guaranteeing the correct functioning of the equipment and routines the assurance of the services. In addition, any user of the hospital can raise tickets reporting failures of services or equipment, which must be attended and rectified in the shortest possible time, if the times established by functional area or location are not met, Grupo MARHNOS is penalized.

Business Need

  • Comprehensive maintenance management of medical equipment, facilities and auxiliary equipment.
  • Planning of maintenance Ots, optimization of management and administration of resources, third-party services, materials and priorities.
  • Ensuring the availability of critical equipment due to the requirement of levels of attention and regulatory compliance.
  • Traceability of movement of equipment and availability, replacements, etc. according to criticality and emergency areas.
  • Traceability of availability, maintenance and enlistment of critical, emergency and emergency facilities.


  • Implementing IBM MAXIMO EAM for equipment and facility maintenance management
  • Integration with your ERP ENKONTROL 


  • Integrated management of equipment and facilities of Hospitals and Health Centers.
  • Traceability of availability, equipment enlistment and replacements for critical equipment
  • Traceability, visibility and scheduling of availability of facilities according to criticality and needs.
  • Implementation of indicators and KPIs for the maintenance of equipment and facilities and service levels.